Question 1

How far in advance should we book our wedding cake?

Accepted Answer

I recommend booking as early as possible, particularly for peak wedding seasons. Most couples secure their date 6–12 months in advance to ensure availability. I do not book cakes outside of 12 months, but am happy to hold your date tentatively.

Question 2

What areas do you service?

Accepted Answer

Caked by Carissa services weddings across Sydney, the Southern Highlands, Hunter Valley, Blue Mountains and surrounding NSW regions. Delivery and on-site setup are available. Minimum spends apply to some areas.

Question 3

How do I get a quote or book a consultation?

Accepted Answer

Please go to my Enquiry page and fill in the form, including as much information as possible. I will send you some information and pricing. If you would like, we can arrange a phone or zoom consultation.

Question 4

Do you take on multiple weddings per day?

Accepted Answer

I take on a limited number of weddings to ensure each cake receives the care and attention it deserves. Availability is limited, especially on popular dates.

Question 5

How do we secure our booking?

Accepted Answer

A non refundable deposit is required to secure your date.

Question 6

What if I need to cancel?

Accepted Answer

Deposits are non-refundable. In some circumstances I may offer a credit note, partial refund or other arrangement, but this is entirely at my discretion. 
Cancellations made 14 days or more from the event date:
 • Deposit is non-refundable.
 • Refund of any additional payments will take into account total ingredients/materials purchased and labour/resource undertaken up until that point.

Cancellations made less than 14 days from the event date:
 • No refund
For rescheduled events, in some instances, cakes can be frozen (up to 2 months). Additional fees may apply for storage, completion/reconstruction of cake, repurchasing fresh flowers & perishable decorations etc.

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